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      How to Reschedule Overdue Lessons for a User

      Steps to Reschedule Overdue Lessons

       

      What is Rescheduling Overdues?:  This function is intended to take any overdue items and reschedule them to a future date in their feed. This can help alleviate users from feeling overwhelmed with current overdue items and allows for them to catch up at the cadence set by your organization daily assignment limit.

      1. Go to train.buildwitt.com and login with your Improve admin credentials

      2. Select Content Manager

      3. Select Employees from the left hand menu

      4. Use the Filter option or scroll to find the employee

      5. Click on the employee’s name to open their profile

      6. View the "My Feed" section

      7. Click the “Reschedule Overdue” button at the top of the table

      8. This will update all Overdue lessons to Upcoming for the user